Frequently Asked
Questions

Yes. The vast majority of our range contains no artificial colours, flavours, or preservatives. Product labels clearly list all ingredients.

Absolutely. All Hombisilu products carry valid FSSAI certification. Our primary license number is 11225332000490.

All products are made and packed in Bengaluru, Karnataka, India. We are proud to be a 100% Indian brand.

Hombisilu products are made using traditional South Indian recipes with 100% natural ingredients. No artificial preservatives, colours, or flavours. Every product is handcrafted in small batches. FSSAI License: 11225332000490.

Yes. We do not add any artificial preservatives, synthetic colours, or chemical additives. Natural shelf life is maintained through traditional preparation methods like sun-drying and hand-grinding.

Yes, all Hombisilu products are 100% vegetarian. We display the green vegetarian symbol on all packaging.

Many products such as rice-based items, lentil snacks, and certain chutneys are naturally gluten-free. Check individual product pages for detailed allergen information.

Most dry products last 3–6 months in a cool, dry place. Pickles and chutneys typically last 3–4 months. Always check the Best Before date printed on each pack.

Store in a cool, dry place away from direct sunlight. Once opened, transfer to an airtight container. Always use a clean, dry spoon to avoid moisture contamination.

The Standard Blend is a 70:30 ratio of roasted coffee to chicory — ideal for a balanced, everyday brew. The Premium Blend uses an 80:20 ratio, delivering a stronger, more aromatic cup for those who prefer a richer coffee experience.

Jeerige Midi (Jeera Midi) uses a rare variety of small, tender baby mangoes from the Western Ghats, known for their natural cumin-like aroma. This gives the pickle a distinctly aromatic and complex flavour compared to regular mango pickles.

Kashaya Powder is a traditional South Indian herbal drink mix made from a blend of spices and medicinal herbs including turmeric, ginger, cardamom, pepper, and ashwagandha. It is boiled in water or milk to make a warm, caffeine-free wellness beverage.

Edible gum (gond) is heat-generating and traditionally consumed postpartum. Pregnant women should consume in moderation and consult their doctor before use.

Yes. We ship across India. Delivery timelines and charges will be communicated at checkout.

Browse our shop, add products to your cart, proceed to checkout, enter your delivery address and payment details, and confirm. You will receive an email confirmation with tracking information.

We accept UPI (GPay, PhonePe, Paytm), Credit/Debit Cards (Visa, MasterCard, RuPay), Net Banking, and Cash on Delivery in select areas.

You can modify or cancel within 12 hours of placing the order by contacting us at hombisilufooods@gmail.com or +91 6362616933. Once dispatched, cancellation is not possible.

Yes! Email hombisilufooods@gmail.com with your requirements and we will provide a custom quote with special pricing for large orders.

Yes! Free shipping on all orders above ₹499. A nominal shipping fee applies for orders below ₹499 based on your location.

Within Bengaluru: 1–2 business days
Other Karnataka cities: 2–4 business days
Rest of India: 4–7 business days

Once dispatched, you will receive an SMS and email with your tracking number and courier partner name to follow your order in real time.

We accept returns only for damaged, defective, or wrong items. As food products, we cannot accept returns for change of mind. Report issues within 48 hours with photographs.

Email hombisilufooods@gmail.com with your order number and clear photos within 48 hours. We will arrange a replacement or full refund promptly.

Once approved, refunds are credited back to your original payment method within 5–7 business days.

We offer pan-India shipping via trusted courier partners. Orders are processed within 1–2 business days. Standard delivery takes 4–7 business days. Shipping charges (if any) are displayed at checkout.

We accept return/replacement requests for damaged or incorrect products reported within 48 hours of delivery. Please email hombisilufooods@gmail.com with your order details and a photo of the product. Refunds (if applicable) will be processed within 7–10 business days. We are unable to accept returns for perishable items once opened.

Hombisilu values your privacy. We collect only the information necessary to process your orders and improve your experience. We do not sell or share your personal data with third parties. For full details, please refer to our complete Privacy Policy on the website.

By placing an order on the Hombisilu website, you agree to our terms of service. All product images are for illustration purposes only. Actual product appearance may vary slightly due to natural ingredients and packaging. Hombisilu reserves the right to modify pricing and availability without prior notice.